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Frequently Asked Question

Q>What is your return policy?

The Company provides you a return, refund or exchange opportunity on your purchase through the website. You will be provided with the return in the event of dissatisfaction with your purchase if you request the return, exchange or refund within 14 days. Click here for further information. 

Q>How long does it take for you to deliver lenses?

As we ship all over India, it usually takes 2-4 days to deliver lenses, however depending on the product it might take longer (some lenses are shipped from across the border & take longer to arrive).

Q>Do Aqualens lenses have ultraviolet (UV) filters?

Aqualens contact lenses help protect your eyes from harmful UV radiation from the sun and even long digital screen usage. The built-in Class II UV blocker protects your eyes from, on average, 70% of UVA and 95% of UVb radiation.

Q>Is it safe to sleep with contact lenses?

Why would you want to ‘sleep’ with contacts? Bad pun? Sorry not sorry! On a serious note, please don’t forget to remove your contacts before falling asleep. 

Q>Can I play sports with contact lenses?

The question should be - Is there any sport that you can not play wearing contact lenses. In fact, so many match winners wear lenses while playing. You get sharper, clearer vision to begin with. The best thing about wearing contacts is that they give you a wider field of view than glasses. They remain unaffected by reflections or rain, and they won’t fog up when the weather is humid. For the times you’re out in the sun, Aqualens contact lenses also incorporate Class II UV protection, to keep your eyes safe from harmful UV rays. Go ahead, up your game.

Q>Can I use water or contact lens solution to clean or store my Aqualens contact lenses?

Aqualens Daily Contact Lenses are single-use only. You should dispose of your lenses after you remove them at the end of the day. Pssst.. Just a tip, you never use water to clean or store contact lenses.